"Good Energy are an absolute disgrace, bordering on a complete scam. Steer well clear of this 'company'. I am currently making a formal complaint against Good Energy with the energy ombudsman. Good Energy deliberately under-quote your energy usage and cost to get you to join them before hitting you with an enormous bill with no prior warning. They don't let you know that your usage doesn't match the agreed monthly cost. Their customer service is non-existent, deliberately so otherwise their customers would soon switch to a cheaper provider after getting information about the true costs. Good Energy deliberately withhold information on their accounts to avoid their customers realizing the true cost of their energy. I've never been the victim of a scam in my life but having had the misfortune of being a Good Energy customer I do now know what it would feel like. The sole difference being that Good Energy wrap their scam up in a nice little corporate package. I feel disappointed at having to give them even 1 star. "