I have been with Good Energy for 3 years now as an electricity customer and I have not had any problems at all. I pay by monthly direct debit so maybe that is why I was not affected by the new billing system changes. I did contact them once when I became over a hundred pounds in credit (not a bad problem really). The woman I spoke to was very helpful and friendly, they gave me a full refund of my credit balance and recalculated my monthly direct debit amount. Very pleased and green
7 years ago
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