I was excited to join in July and the quote I was given, based on a years useage, was excellent.
However, 4 months in and the monthly payments have risen so much (an additional £240 per year), with no explanation.
I live on my own in a 1 bed bungalow and have not suddenly started using more gas.
Feel very cheated. I was clearly given a cheap price to get me to switch and now cannot afford my payments.
Am in the process of leaving them.
6 years ago
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