Great ethical policies with sustainable electricity generation; truly dreadful customer service. Estimated readings can be wildly inaccurate, and when corrected and a new bill requested, the Computer continues to churn out reminders and final demands. Revised bills take weeks to arrive, plus reminders to the call centre. Cold calling by agents purporting to represent Good Energy, demanding personal info but refusing to identify themselves, doesn't help.
9 years ago
Good Energy has a
3.2
average rating
from
175
reviews
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