I bought a lovely pair of sheepskin slippers in November..which were delivered on time. I then placed an additional order at the beginning of December for slippers for my family for XMAS. These were on a preorder...with delivery before Christmas. I did get email saying that my order had been delayed - then nothing..no update or responses to further email. I am presuming that the company is having issues dealing with the seasonal demand, after furloughing a lot of their staff.....however, they are still taking orders..and clearly not fulfilling any that have been placed. Come on Redfoot - judging by the comments - you will be disappointed lots of people who will not be getting their Xmas presents on time - including all my family :-( :-(