I had a bad experience in Colombia Asia Puchong Hospital. My right foot injured and i was referred to get an x-ray done, so i went to Colombia Asia Puchong branch. Upon arrival the nurse did the regular screening i.e. bp (only) thereafter I was sent to the x ray department to get my xray done. Upon arrival the radiographer asked me the xray should be on your right ankle right? I was like no its my foot as the swelling is there and it travel towards the ankle and then she goes no the dr who saw you in the emergency asked to get an ankle x ray done. The fact that i am trying to emphasis here is that the Dr. did not even see me in the emergency room prior to me being sent to the xray department. Secondly, upon returning to the emergency room the dr who met me told me that i dont see any fracture but again i am not an orthopedic dr so if the pain persist come back on Saturday as tomorrow is a public holiday. My question at the back of my mind, if someone is having an excruciating pain will you wait for PH to see dr.is that why we go to ER? Thirdly, the dr also mentioned that we don't have a radiologist to give a report now so we can only send the official report to you on Saturday. Upon arrival at the payment counter for the poor service or for nothing I got a bill of RM4++ to top it up. I asked who and how will you send me the report of my xray and to my surprise I receive it from the payment counter lady. But 2 different report by 2 different physicians which i wouldn't want to share here. 1 states no fracture and the other with a Ossicular Avulsion fracture on my big toe. My complain was never at the big toe, I wrote a complain to the hospital and managed to meet the MD and the medical team minus the radiologist who gave me this report. Initially there was a negotiation from the hospital by stating they will give a 50% discount from my consultation fee which is RM 25. However, after the meeting with the MD and the medical team my image was sent to Colombia Asia Cheras for 2nd opinion and the report came as no fracture and after which they refunded the entire sum. Still yet to meet the radiologist to obtain a justification on her report.