I purchased a GoPro as a Christmas gift—which requires a 1 year subscription. A year later, I get charged a renewal subscription fee with no notice other than a card charge. I reached out to explain the situation and that I didn’t even have a choice in the renewal process nor any notification that it was still an active account since it was gifted. Their response was that no refund is possible but I can sell my subscription. This is the worst option to solve the issue considering there is no incentive for anyone to purchase a subscription from me for the same price they would purchase it from the company. The worst customer service I have ever experienced and will now make it a mission to spread that information.