Eli Nicholson
First the supplied mount broke in a way that the camera fell off and was lost forever. So much for backing their products. I was then offered a poor discount for a new order, limited only to the GoPro 7 Black(most expensive camera.) I then attempted to use said discount only to not be given a single location to enter the code since an even less useful discount was already being offered on the website. i made an assumption that if I went far enough into the ordering process i would find the discount entry field but instead I accidentally placed the order. Now GoPro won't even refund the difference in discount and because the order has shipped, I'll need to receive the camera, request a return then attempt to use the coupon code originally provided. At this point I'll get the refund and buy a knockoff. Poor customer service and order processing.
5 years ago
Read GoPro Inc. Reviews
GoPro Inc. has a 1.9 average rating from 13 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial