I placed order for a 3 x 180x90x40 bundle + 2 x 180x120x40 units over Christmas 2019, had no email confirmation and still haven't had anything since putting on, the only communication relating to my purchase was when they came back in January stating that were closed over christmas break (they did manage to email regarding payment failures on the site during this period though) i was told my delivery due today 2/2/20 (which i though OK fair enough)... They were however quick enough to reply when had issues making payment, but on my order and issues relating to it being wrong & the wrong amount on the delivery i've had none.... So the delivery turns up on Friday and i have 4 boxes (should be 5) and all are the 180x90x40 (should have been 3 only) and none of the longer ones arrived so i send an email stating this and what do i do with the extra 90 long unit ??? Still no reply a week later.. i get an email from DHL saying i have a delivery on the following Monday and thinking its the missing 2 / correct longer units said nothing to the suppler other than the above "what turns up" yet another 90 wide unit grrrrrrr so now i have 5 all the same which are £100+ cheaper than what i ordered when you add the parts up individually than what i've paid ..... i have now rang and left messages, and emailed again and still getting no replies .. i read others feedback so i have now instructed by bank to get my money back in the event it prompts them to send the correct goods as i'd still like them and think the product is great... i still await their reply and interested to see what they want to do about it... the wrong units are still i their boxes .. i am deeply disappointed with the serious lack of communication and the error that has gone unresolved ...personally the product is great for what we needed for, and would have ordered more, but not now unless this gets fixed soon , i won't and won't be recommending them either .... 1000003465