•RE: Gosoftware- I was having a hard time installing MS Office, probably an age-related cognitive issue on my part. I sent an email and got a reply in a matter of minutes. After that it was simple -- and successful. I am very pleased. •RE: MS Office- I've been a Mac user since 1984. MS Excel gets the job done for me, Apple Numbers does not. I use the software that best meets my needs. Excel isn't entirely intuitive, but it is the industry standard for as reason. •I used Windows at work, and we had enough issues with it that I wonder why it is the industry standard. I've had no problems with Mac since it moved to a BSD UNIX kernel underlying the Mac OS. There are many UNIX varieties to choose from, I don't know why Windows in the standard.