Ordered a firearm over the weekend realizing I accidentally ordered the incorrect model. Sent a follow up email immediately with my order number explaining this and asked to cancel order so I can place correct order. They contacted me on Monday morning via email saying that it's not possible to cancel order because it has already shipped. I tell myself "that was really quick". So I call them them to request tracking information on my shipped firearm. They tell me that it has not shipped and it take 3-7 business days to ship firearm. I think okay.. maybe the representative who emailed made a mistake and I tell him I was emailed with an explanation saying firearm was already shipped and I tell the guy on the call my situation and explain that I want to cancel my order to order the correct model. Considering the firearm has yet to ship, this should be simple. He backtracks and says, firearm has not shipped but is now too far along in the order process to cancel and all I can do is wait till firearm arrives and ship it back as a return and incur 15% restocking fee. Terrible practice! How far along can an order that hasn't shipped be that you can't just cancel? Especially considering order was place on a Friday evening, offices are closed during the weekend, and I call to cancel my order Monday morning. Shady...