My experience with this "company" is as bad as it gets. Like anyone who is excited for a home remodel, I got very excited as I browsed through their website, selected 4 different samples, and paid for them. My wife and I sat patiently for weeks to receive the samples we paid for. Nothing. After two weeks, we received one plain envelope with a single sample. I emailed the company to inquire as to the balance of the order. Crickets. I messaged them on Facebook. They responded quickly and asked for a load of details, like name, order number, shipping address, etc. I provided it all within 5 mins. Crickets. It's been three weeks and they are no longer responding at all. I'm beginning to think it's maybe not a real company at all? I say that quite literally - I now think it's a sham company with no real product.