I ordered and paid for wallpaper. After over 2 weeks it hadn't arrived. I checked my account daily which said 'order being processed'. Just happened to notice the amount had been credited back to my bank account. When I contacted Graham & Brown I was told there had been a problem with delivery so the order had been cancelled. I assumed it was at my end so asked for clarification so I could chase up the courier only to be told that the item had never been picked up from their dispatch. I can't believe I wasn't informed and to add insult to injury have been hit with a $7.20 international transaction fee. Then I was requested to review my experience, which I did. Apparently my review was 'moderated' and not published so you won't see negative reviews on their site!