The quality of the turf delivered is good and the price competive,however the quality of their customer relations leaves a lot to be desired. I found it difficult to establish when the product would be delivered and when I did they only just managed to achieve it.I waited in all day for the delivery which eventually arrived at 5.15pm.When I spoke to Grasslands to enquire where the delivery was I was told that I should have requested a next day delivery at extra cost if I wanted the turf available to lay on a specific day,and that it was a simple job to lay it. In my option they need to improve their customer care and use a more efficient carrier .