Tried to order 49m2 of their high quality wonder turf well in advance of date required. I was pleased to get a response that I would receive it on the Friday I requested. Unfortunately it never turned up. The reason I have given one star and not none is they did not hide away and did communicate with me via email but every attempt after to get it to me resulted in a no show (after two weekends they refunded with no issue). I am not sure how you can run a online turf delivery business if you cannot guarantee it arrival in a reasonable window as the perishable nature of turf and secondly the planning made by the customer to lay it. Communication was good and refunded after 2 weeks of trying but that fact it never turned up at all and with no real solid explanation is why I have to give such a low rated review.