I bought a pair of Archie shoes and received a completely different pair of shoes. I wish i had read the reviews before investing my money (£302) with this company. Returned them over a week ago and I can see from the tracking that they have received the returned item but I have had absolutely no communication regarding my refund and they are not responding to my emails either. Apparently the shoes are good but shame about the customer service. They keep this poor attitude up and they will fall behind in the marketplace because nothing damages a brand more than poor customer service. Get your act together guys, your current path is a dangerous and tricky one in this current time of online sales activity. Only the best will survive.
4 years ago
Grenson Shoes has a
3.5
average rating
from
24
reviews