have had an absolute nightmare experience with guitar guitar. First I ordered epiphone 2014 dot cherry pre owned a orange crush 20 amp and a lead. I recieved an email to say they would be delivered Monday. So I booked the day off work. I did aive chat Sunday Monday to conform it would be mo day and again I was told it was being processed and woukd be with me Monday. An hour later I recieved an email to say there had been an error and someone had already purchased the guitar and it was no longer available. I asked for a manager to call me back to sort this mess. I recieved a call rom a manager to say apologise and say he had found another one in the exact same condition and colour and woukd send that for delivery but couldn't make the Monday. I understood and said Tuesday would be fine so I contacted my manager and booked another day of work as I was told all deliveries must be signed for. I recieved an email from DPD to say all 3 parcels were on there way to the Birmingham depot with 3 separate order numbers. The next morning I received another email each with a one hour time slot. Firs the guitar was delivered. Then I recieved 2 more emails one with an updates time for the lead and 1 to say the amp would no longer be delivered today and would probably be delivered Wednesday. I co tacted DPD and they said the parcel had not been recieved in time for a Tuesday delivery. Now I have to book a third day off work losing 3 days pay for an order thst only totals £410 so with lost earning this order has cost me nearly £800. The service is a joke of I'd known you used DPD I wouldn't have ordered in the first place they are the worst delivery company out there. My company has stopped using them after we had a parcel thrown over the company gates. The whole experience with guitar guitar has been a nightmare and one I will not go through again. I was looking at purchasing a number of guitar but will not risk this type of thing happening again. I have posted a review and will continue to inform people of social media of the experience I have had. As I explained in the webchaàt and when I spoke to the manager the items were a birthday present. I had to tell my son he had to wait until he came back from school for his present then I had to give him a guitar he couldn't play it's been a disgusting experience. One other need to know before making a purchase from guitar guitar. The only bright side to the experience is the guitar is in excellent condition and when I post the reviews I will mention that to make the review honest and a fair account of what has happened.