Nicola Gorford, my Case Manager, was very courteous and professional throughout. Communication good, kept me informed at all times. The reason I have not given 5 stars is because I feel GW should more thoroughly vet the agents sent for home visits. I was very unhappy and stressed with the "solicitor" who visited me (for 15 minutes at the most). When I queried anything she continually responded "don't ask me that I am just the messenger".
4 years ago
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