All completed in time . ( equity release mtge ) I wrote a few messages to GW in the portal and didn’t receive any reply and therefore had to go back to the Mrtge Advisor for news. The advisor updated and said it was progressing on time which is absolutely true . The email system therefore did better than the portal at the end of the day for all parties . I’m very patient and hyper efficient with paper work( send wtithinh a day I’d anything needed ) so it’s not important .I always assume it’s being dealt with I just get concerned when I don’t hear . Many thanks anyway Shane McCoubrey