The whole process was dragged out over some 4 months. There always seemed to be an obstacle to surmount. Even so, I dealt with matters without delay, but those dealing with my application did not appear to share the urgency. Things were so delayed it enabled the lenders to increase the loan % by almost double which cost me over £200,000 more in settlement. I thought solicitors were supposed to fight for their clients, but this has not happened. I was even charged £75 for a letter which I did not ask for and did not need. My permission was not even sought and I would like this money returned to me. I feel let down and unsupported and am relieved this sorry state of affairs has finally ended. I must say those I spoke to were polite and friendly.