I wrote and asked for the original documents of GPs letter stating my husband’s inability to act for himself and the original copy of the lasting power of attorney to be returned as I was unable to alter utilities without these documents. I was advised your process was to retain them until the case was finished. I think you could have taken copies. When the case was finished I again asked for the return of these important documents but to date have had no response. I understand the solicitor had her annual leave and then hospital treatment but surely someone could review her emails. Still waiting or I have to pay for these documents yet again.