We have given a POOR rating as we feel there was a distinct lack of communication from GWlegal.
We feel we were not kept up to date with what was happening with the process, the process we feel was not carried out in a timely manner e.g. it appeared that we had to sign the same document several times as it repeatedly became out of date before the process was completed.
Due to the process taking approximately 9-10 months the interest rate has been raised before the completion date and a second survey had to be done.
5 years ago
GWlegal has a
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