Liam was very polite and worked quickly but I was slightly annoyed that this was little more than a consultation and opportunity to provide a quote for further work. Given that unblocking the sink took about 5 minutes and looking at the pipework and working out what needed to be done about another 10 minutes, I think the £90 + VAT for an hour's work is slightly unacceptable. I asked if the job could be done straight away but was told it couldn't be as he didn't have the equipment. I have to take time off work for any work to be done in the house so I was expecting it could be done in one go.