On this first occasion we have been disappointed with the way H2 Pluming has operated. At the first visit the plumer, on a Wednesday, saw the 2 problems to be fixed and took notes saying Head office will come back with a proposal quickly. By Monday I had to call to find out what was happening. No apologies. I receive a messy proposal for them to come the next day (6 days after the 1st visit and a leak from the hot water cylinder not being attended). 2 plumbers came and left after less than one hour work. The I had to chase them back as the leak was not fixed.. Invoices parts as one bold figure so we don't know what we are paying for. So not too happy on this occasion. Looking for their feedback