The care from team with updates and step by step guidance has been amazing. This website was chosen by my sister while she was still with us and I am so grateful she found this site, she gave me the task of ordering the jewellery for those who wished to have it within the family, in total I ordered for 7 of us, each item is beautifully made, being able to add photos of her with each of her sons in their boxes to hold their pendants safely was a beautiful touch, I cannot praise them enough. Thank you yo Donna who made all 7 pieces for us, we are extremely grateful.