Once again due to unforeseen circumstances we was unable to make our appointment which meant we both lost another £50 each so in fact all together we paid you £200 and neither of us had a treatment.. I did try to explain last time that my mum has recently been diagnosed with some medical problems but still you insisted on taking £50 each as a result of that when we were unable to make this appointment i didn't see the point in calling. £200 is a lot of money and i haven't even had a call to speak about this.such a shame I really wanted to give my mum a treat after everything she's going through and there was quite a few treatments we was looking to come back for