So, no LV cases in stock before Xmas so bought the equivalent value in gift cards of £2,150. Received 3 cards, one for 1000, one for 150, and one for 250. Now does that add up, no. Told customer services, assured it was
Just an error on the gift card paper it came in, but was 1000 card.
Fast forward to Feb, went to use the card, and what a surprise, it only has 250 on it. So thanks harrods for stealing 750 quid off me. Now numerous calls and emails and I'm just being fobbed off.
Harrods store looks amazing, customer service and management beind the scenes are pants and still haven't sorted sorted this. Do not buy gift cards from harrods, actual crooks!