My husband bought a bottle of champagne dom perriogn
2012 for my birthday on the 28th online shop shows a box
When arrived it was just in a cardboard box I phoned
Customer service yesterday started at 2 50 pm
Took twenty minutes before answered started to explain
Then hung up this happened three times finally actually spoke
To someone at nearly four o clock and finally told it comes from a warehouse so no box couldn’t say if they had one special bottles of champagne
I keep bottles and box cork this is a special birthday so am upse
About the whole experience . The only good thing delivery was
Quick so no vintage champagne 🙁