I just want to write and say a great thank you!! My trip in store on Bank Holiday Monday was something to write about as I received exceptional customer service from the Fenty Beauty ladies; Bianca and Janina. As I arrived I was greeted almost immediately and then all 3 ladies continued to engage with me the whole time, discussing the products and the availability. One individual even when to seek out stock for. I felt very well looked after and these days customer service can feel very rare so thank you ladies for restoring my faith. I found out one Harvey Nichols ambassador was a manager, they say great leadership is seen and it was.