I ordered a pair of trousers from Harvey Nichols, which have never been delivered. I have phoned Harvey Nichols and emailed several times over the last three weeks. Claire the manager in customer services was unhelpful, unsympathetic and generally cold. She has refused to send me a replacement or refund me ? I feel this is disgraceful customer service. I trusted Harvey Nichols and have shopped with you many times. But I will never step foot in your stores again. I have paid for something that I didn’t receive.
5 years ago
Harvey Nichols has a
2.3
average rating
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51
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