I ordered a desk on 29th October 2020 and despite several phone calls prior to xmas, when I was promised it was on the next delivery and I would receive it within the week, surprise surprise it didn’t appear!! I have made several more calls since they reopened in January and each time I am told that a message will be passed on and someone will call me. I have never had the courtesy of a call back, I think I have been more than patient as it is now over 3 months since I placed my order. I understand that we are all facing hard times with the pandemic and the impact of Brexit but if only you would be honest with me and give me a realistic proposed delivery time then I would not be a very disappointed and irritated customer who is never likely to do business with your company again or recommend you to others. It appears to me though that you couldn’t give a damn! Sad as I think you sell some lovely products
4 years ago
Haus Direct has a
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410
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