Shocking customer service - does anyone actually work at Haus Direct...? I ordered an item 2 weeks ago and am yet to receive it. I have called approximately 20 times and never make it through to a human, it’s always the voicemail. Despite leaving voicemails, 3 emails to the customer care team and another to the sales team (our of desperation), I’ve only received one vague response to suggest that I should have received my item last Friday...I’m still waiting. Don’t bother with this company, I should have ordered the item directly from the brand.
6 years ago
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