DO NOT ORDER FROM THIS COMPANY UNDER ANY CIRCUMSTANCES.
I am still awaiting an item of furniture which I ordered back in May. I have continuously called Haus Direct to chase my order and all you get is an answer phone. I have left numerous messages, it is honestly so frustrating not being able to speak to anyone.
January - after sending another email in December, they have finally emailed me advising that this is the first they have heard! Of course it is seeing as your customer service is so diabolical and you fail to answer the phone or return emails. I am now £329 down as they are blaming the international courier.
My advice is to order from a reputable company and not these complete clowns.
5 years ago
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