Just taken delivery of my desk HD-100169 packaging looks immaculate and delivery service was spot on. Great service to date, I did struggle to get through in December after Christmas but after reading the help desk reviews as a great way forward opened up a ticket and the team responded within a few hours. Looking forward to building this over the weekend, delivered on time and so far so good! Will be back for the matching side unit, bit skint at the minute but going off the condition the boxes look like they have come straight out of the factory production line. Thanks haus direct.