Joey
Fantastic quality, ordered and they delivered, read reviews before ordering to as there are not too many I always take things like single experiences with a pinch of salt, if someone has a bad experience then always tend to go all out but even the larger companies can get it wrong. Thought I would leave my experience on here as I said to haus I would given Kirsty’s challenges in dealing with a few issues i did have with a delivery, 1 part was damaged but promptly replaced, given the unprecedented times I was very impressed how quick it came from Germany. You can often judge a company once they rectify an issue with aftersales care and I must say my encounter has been smooth and they have been very attentive. I’m guessing it they have thousands of customers from the sounds of it they only have 9 members of Staff answering calls so probably explains why some people are complaining with communication concerns. I saved a lot of money buying from here and I will certainly be back as I work with online businesses as a career and I can see this company have invested heavily making them credible in my eyes and that’s coming from a professional in the industry. Give them a chance I did and it was the best decision.
3 years ago
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Haus Direct has a 2.5 average rating from 406 reviews
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