Thank you Sam for your assistance to date. I’ve waited 5 weeks for my order, website stated 4-6 weeks, items were stocked in their Holland warehouse, Sam advised they operate from 18 different despatch centres. I did struggle occasionally to get through by telephone but Sam emailed me back when I needed any update so I personally felt at ease and am full of confidence In this companies ability to deliver as they have. Not only is the Giro bookcase of fantastic build it also came delivered with the hand tools to build it, they supplied me with a screwdriver and spanner. Absolutely amazed by attention to detail from them. Now for those who are complaining I can assure you give them a chance they are under immense pressures, poor guys are just answering calls back to back, if we stop calling let’s let them crack on with their actual daily tasks, if they are answering calls all day long how do you expect your order to actually get delivered if daily tasks are not completed in time. My advice is sit tight, my goods arrived during COVID times and in good time so for me I’ve enjoyed my experience. Thanks hausdirect.