Order placed on the 21st June, delivery for my order was between 14 - 20 days. As we have had no communication I have been trying to contact you since the 7th July. I have left three answerphone messages, sent two emails, filled out on your online form and left a message with your reception requesting an update on the delivery. I appreciate that we are in challenging times however this lack of customer service is just not acceptable, I see your standard response is please call our 0333 number, I have already done this and was told I would be called back with 48 hours which hasn't happened. If you have any interest in resolving my complaint then please contact me, asking me to contact you when that is what I have been trying to do for 2 weeks without success isn't very helpful.