I placed an order and paid in full for a desk on 30 June that was in stock. I emailed a couple of weeks later as I’d heard nothing about delivery dates apart. Heard nothing so have called twice and was answered by a lady that sounded like a call handling service. Both times I was promised I’d be called back but that didn’t happen. I then raised a ticket as i was not being responded to by customer services and heard nothing apart from confirmation that my query had been received and they’d been in touch. I called again this morning and emailed my ticket reference to customer service again And just getting no Where. I order items on line all the time and I’ve actually ordered more throughout the covid-19 period Than usual and other companies who experience supply problems communicate with their customers. This company absolutely doesn’t. This is a genuine review and think some of the more positive ones on here are put on by the staff. Listen to the majority and do not use this company. I Have left yet another Message today telling them that unless they reply within 7 days I will have to go back to my credit card company to make a Re-claim and will also report then to trading standards. I really don’t want to do this and never had to take this kind of action before but unless you come back to me directly I will have to