Vera Franses
Appalling. We placed an order and paid £219 for a desk on 24 June 2020. We were assured delivery within 6 weeks. We still have not received it. Haus says if you log in for delivery date it will advise you when the product is coming but it just says "status processing" . We have now made over 20 phone calls. As Haus uses a call centre no-one is responsible and our calls and emails are not returned. Today when we asked for our money back we were told someone would contact us. No-one has called us and our money has not been refunded. We would never recommend anyone to use Haus. We have not yet seen the product but if it is anything like the service it does not bode well.
3 years ago
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Haus Direct has a 2.5 average rating from 406 reviews
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