I've paid over 4 grand for a holiday for me and my husband 40th wedding anniversary but when I went to order my money there was not enough so I asked them to order it in I asked for my Paper work as I did not get any while booking and the boarding passers they told me they would do it later and phone me if there was a problem when I got home about an hour after I got a phone call saying I had to download an app to book on my cruise only for 4 days as we r doing bali n Singapore which is 7 days before I travel why did they not tell me this when I booked when I put the app on my phone and checked in you could do this 30 days before you go so all the trips have only got 1 place or are sold out you also have to book your restrauts so we will still enjoy ourselves but we can not do what we had planned and wanted to do I will never book with them again