Paid deposit of £790 , due to circumstanes had to cancel less than 48hrs and was told they would not refund the deposit , most places its 14 days refund , how ever the holiday was £20,000.all they were concerned about was transfer the holiday to another.
we have a holiday booked with them for a cruise in September 2024 which is paid for
disappointed is the word will not be doing business again.
what away to look after your customers.
10 months ago
Hays Travel has a
1.8
average rating
from
102
reviews