3 times in 18 months I have booked a jet2 holiday through hays travel to the same hotel with the same accommodation twice out of 3 times they have messed up the accommodation, had to sort it out myself last time and sign a letter to say I accepted a downgrade , so I've obviously overpaid in the first place, I will never set foot again in the runcorn branch or book a holiday again with hays , their response was basically a shrug of the shoulders
10 months ago
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