My wife purchased a hearing aid from Hearing Direct 13 months ago. She was not told it was manufactured in the US and would have to go back there if anything went wrong. It did! We sent it back to HD and was told it would be 3-4 weeks before it could be returned as it had to go back to the US for repair. It's one month tomorrow since we received their email . I phoned today to be told they could not give me a date for return, but would email us when it came back. Surely a company of this size should have a workshop of their own! VERY poor after sales service. No recommendation. Ask first where the hearing aid comes from and how long it will take if something goes wrong. Perhaps from China!!!