Well it has almost been 1 year now and my dispute still hasn't been dealt with notwithstanding the acknowledgment received. What are the next steps? Trading Standards? to HeartHijab Please respond ASAP as I won't be available to post anything after a few days time. Sent from my Samsung Galaxy S21 Ultra 5G On 16 Nov 2021, at 14:23, HeartHijab salesREDACTED wrote: Heart Hijab Dear REDACTED, Your Return request has been received. You will be notified when your request is reviewed. You can check the status or reply to this message online at: REDACTED Thank you, Heart Hijab