What can i say apart from absiloutly brilliant. Ordered online brilliant Took up 2 years interest free option brilliant Asked for installation week last Monday sorted Carl the engineer allocated the job brilliant he rang on the Friday to say when he would be with us. His personality work ethic and customer aervice that led to our satisfaction was brilliant. The young lady from heatable rang up before installation to confirm everything and also rang up after installation brilliant Carl set up and explained everything to us and stayed until he peesonallybwas 100% happy with what he had done brilliant As for the price i was quoted £500 more from british gas was allegedly with a £450 discount for an inferior product and only a 5 year warranty the boiler supplied by heatable comes with 10 year warranty brilliant It goes without saying i would 100% recommend you making a purchase from this company and i well and trully wish all the people involved in my purchase every success in the future and thank them all very much ..........loving it!