Not impressed with this company! I was sold into a heater that looks really lovely but fit for what I said I needed!! It was for a very cold studio, I took the sales mans advice after explaining what we needed and the sort of building we are in. The heater just what we already have - but smarter! It was very expencive too! The heater didn't turn up in 2 days as promised! One of the reasons I bought it! It was hard to get hold of anyone and my messages we not returned - email or phone as the heater did not arrive! Someone answerd eventually! - he was rude and kept talking over me, when I tried to explain the heater hadn't arrived! They said the heater was sent but not delivered ????but they did send us another but 3 weeks had gone by. I needed it and promised it in 2 days max! Only to be dissapointed at the heat output! Ok for a smaller room probably - but no use to my staff freezing! I did call and email to say I needed to send it back for a refund, as the heat imput was not enough - no response! So I am stuck with a heater that is not much use to us! I would not use or recommend this company again - I wasted my money! And they get away with it - busy people don't have the time to keep calling and emailing!!!