Hello! can i have some help I put money on the account 4 days ago, I opened some boxes (boxes at the price requested on the website) and after a short time my account was banned, I tried to find an answer, but the only answer was to wait until the investigation is over and that's it I was postponed one day after another, and today I received the final answer "Dear customer, Sadly, this ban is permanent and non-negotiable after it was issued by the system. My apologies. We are not able to help you with this situation." I specify that I did nothing wrong in violating the terms and conditions, I just fed the account and opened boxes in front of the computer, I think I deserve a concrete answer for the action taken, if I broke any rule! Thank you very much!