I have used Helloguest initially for short lets and then long term rental. I prefer renting the property for short lets as I can stay occasionally when I'm visiting. Short letting was going very well until COVID when bookings were really affected. As I depend on the income from the flat I was pretty desperate what to do. Discussed with Helloguest who offered the option to rent on a longer term basis. The advice was sound as they did manage find someone to rent over the last period which has been difficult and provided me a lifeline financially. The tenancy is due to end soon so I am considering going back to short letting as it seems bookings are picking up. Im happy with Helloguest and appreciate that I have the option to use them for short or long term letting. They have helped me out in a difficult period, always acted professionally and provided helpful advice. I would recommend using them for rentals.