Honestly, I’m not the one that makes the effort in writing a bad review. However, my order came about 3 weeks after the expected date and it was only shipped after I contacted customer service and asked where my delivery was. Then, when they replied, they told me that some of my order was out of stock and that they were going to refund me for these items since I had already paid for them. When I finally received the order, some items (I.e the customized champagne labels) looked nothing like the pictures. If they would have shown how the actual label looks, i wouldn’t have bought it in the first place. I wouldn’t say that I am happy with my experience with this company and wouldn’t buy from them again. However, the woman in customer service was very nice when I reached out to the company so that was a plus!