This site has a very good selection of hen party personalised items at a decent price however ... I ordered personalised bottles for my bridal team and purchased them with a 48 hour tracker on a Saturday however it took a whole week to receive the items. Despite receiving a refund for the postal error I was hugely disappointed by the customer service. I had to email (first) to get an update on my delivery which I expected to arrive no later than Thursday but before emailing I tried to call (during my work day!) and stayed on hold for 17 mins before the call was hung up on the receiving side. After having the phone put down on me I sent a sharp email and received an email straight back which indicated that the office staff just didn’t want to answer the phone. Overall products are good but service wasn’t nice.